This policy explains what personal data Taa Tiko ("we", "us") collects, why, who we share it with, and the choices you have. By using Taa Tiko you agree to this policy.
1. Who can use Taa Tiko
Taa Tiko is for people aged 13 or older (or the higher minimum age in your country, for example 16 in some EU countries). If you are younger, do not create an account. If we learn that a child under that age has an account we delete it.
Profile: bio, profile photo, and whether your account is private.
Content: videos, photos, cover images, captions, hashtags, sounds you add, comments, likes, saves, follows, and messages you send.
Learn marketplace: teacher applications and supporting documents, courses, lessons, enrolments, reviews and purchase records.
Support and reports: messages you send us, and reports or blocks you make.
Data from your device, only with your permission
Camera and microphone: to record videos and take photos inside the app. Recordings stay on your phone until you choose to post.
Photos, videos and audio files: you choose individual files with the system picker (Android Photo Picker / iOS photo library). We only receive the files you pick. We cannot see the rest of your library.
Face detection for effects: Beauty, Lighting and background effects use on-device face and person detection (Google ML Kit) to place effects on your face and background. This runs on your phone in real time. We do not send face data, face measurements or templates to our servers, we do not store them, and we do not use them to identify anyone.
Gallery saves: when you save a photo or video to your phone, it is written to your gallery.
Notifications: if you allow them, we store a push token to send notifications.
Screen brightness: the selfie fill light temporarily raises screen brightness while the camera is open.
Data collected automatically
Usage: videos viewed, watch time, likes and searches. We use this to recommend videos and to detect abuse.
Device and log data: app version, device model, operating system, IP address and crash reports, used for security and stability.
3. How we use data
Run the app: accounts, feeds, upload and playback, search, comments, messages and notifications.
Recommend videos and creators.
Process Learn purchases and teacher payouts.
Keep people safe: detect spam, fraud and violations of our Community Guidelines, handle reports, and comply with the law.
Improve and debug the app.
We do not sell personal data and we do not use it for third-party advertising.
4. Legal bases (EEA / UK users)
We process data to perform our contract with you (providing the service), for our legitimate interests (security, abuse prevention, improving the service), with your consent (camera, microphone, notifications) and to meet legal obligations.
5. Who we share data with
Other users: your public profile, public videos, comments and course information are visible to others. Private and followers-only content is limited as you choose.
Cloudflare: video storage, processing and delivery (Cloudflare Stream) and network security.
Stripe: payments and teacher payouts (Stripe Connect). Stripe collects payment and identity details directly. We never see full card numbers.
Google Firebase Cloud Messaging / Expo: push notification delivery.
Sentry (if enabled): crash and error reports.
Legal and safety: authorities or others when the law requires it, or to protect people from serious harm.
Business changes: if Taa Tiko is merged or acquired, your data may transfer, with notice to you.
6. Downloads of your videos
Public videos can be saved by other people to their phones unless you switch off "Allow downloads" when you post. Switching it off only stops downloads through the app. We cannot stop someone filming a screen.
7. Music and sounds
You can add audio you own or have the right to use. Audio you add stays on your phone until you post a video that uses it. A published video contains that audio.
8. Retention
We keep your data while your account is active. When you delete your account we delete or anonymise your profile, videos, comments and messages. We normally complete this within 30 days. We may keep limited records longer where the law requires (for example payment and tax records) or for security and fraud prevention. Backups are overwritten on their normal cycle.
9. Your choices and rights
In the app: edit your profile, change who can watch each video, switch off downloads, manage notifications, block and report users, and delete your account in Settings, Delete account.
Depending on where you live (for example the EEA, UK, California) you can ask us to access, correct, export or delete your data, to restrict or object to some processing, and to withdraw consent. Write to [email protected]. We answer within 30 days and may need to verify it is you. You can also complain to your local data protection authority. In the United Kingdom this is the Information Commissioner's Office (ico.org.uk).
Permissions can be changed any time in your phone settings.
10. Security
We use encryption in transit (HTTPS), access controls and row-level security on our database. No method is perfectly secure. Keep your password private and tell us if you think your account was accessed without permission.
11. International transfers
Our providers operate in several countries, so your data may be processed outside your own. We rely on safeguards such as standard contractual clauses where the law requires them.
12. Children
Taa Tiko is not directed to children under 13 and we do not knowingly collect their data. Read our Child Safety Standards at https://taatiko.com/child-safety.
13. Changes
We may update this policy. We will change the effective date above and, for material changes, tell you in the app.
14. Contact
SOM SOLUTIONS LIMITED, 6 Lincoln Towers, Leeds, LS9 7NR, United Kingdom